Support
We're here to help
Got a question or running into trouble? Pick the fastest path: check the self-service resources or write to us directly.
Open a support ticket
Report an incident or suggest an improvement from your admin panel. It'll be linked to your school and we can track it together.
You need to be signed in to the panel. You can also email us
Send us an email
If you prefer, you can also email us directly. We'll get back to you as soon as we can.
suport@lyn.cat
Before you write to us
The answer is often already here. Take a look — you'll save time.
To speed things up
When you write to us, include this information to help us respond right away:
- Your school's name as it appears in the panel.
- What you were trying to do and what happened.
- A screenshot or the exact URL of the page with the issue.
- Your browser and operating system (e.g., Chrome on Windows).