Account settings

At the bottom of the sidebar, click your name or avatar to open your personal profile.

On the Personal data tab:

• Full name — the name other team members will see.
• Profile photo — click the avatar to upload a PNG or JPG image (max 5 MB).

Your email address is shown as read-only. To change it, contact support.

Click Save changes to apply.

Go to the Security tab. Type your new password (minimum 8 characters), confirm it in the second field, and click Change password.

You will need to use the new password the next time you sign in.

On the Tags tab you can select the groups you are assigned to. These tags are used as automatic filters in sections like the daily report — for example, to show only the students in your group.

If no tags have been created in your school yet, this tab will not appear.

In the sidebar, click My Account. You will see six tabs: School Information, Plan, Domain, Languages, Legal Texts and Advanced Area.

On the School Information tab you can edit:

• School name — shown in the family portal and in documents.
• Logo — upload a PNG or JPG image (max 5 MB). The logo appears in the public portal and in emails.
• Primary colour — sets the brand colour of the portal.
• Default language — the language shown to families in the portal (Catalan, Spanish or English).
• Contact details — address, phone number and contact email.

Click Save changes to apply.

The Plan tab shows your current subscription: active plan, monthly price, and usage (students and storage). From here you can manage your subscription or view recent invoices.

On the Domain tab you can connect the family portal to your own domain, for example portal.yourschool.com. See the Custom domain guide for the full step-by-step process.

On the Languages tab you can choose which languages your school works with, beyond Catalan, Spanish and English — for example French, Arabic, Chinese, Romanian, Portuguese or Ukrainian. The primary language (the one you write original content in, and which AI translation works from) cannot be disabled. Enabling a right-to-left language, such as Arabic, shows a warning. Click Save languages to apply your changes.

Languages you enable here appear as extra translation blocks in the news, event, notification, authorization, portal menu and staff editors.

On the Legal Texts tab, enter your entity details (legal name, tax ID, legal address, contact and DPO emails) and generate or edit your privacy policy and terms of use. When the text is ready, click Approve and publish to make it available in the portal.

The Advanced Area tab contains two actions:

• Export all data — generates a single Excel file with all the school's active data: students, health, families and guardians, emergency contacts, staff, groups, absences and authorisations. Intended for the final export at the end of the contract or before deactivating the school. The document contains personal data of minors and health data; storing and using it in line with GDPR is the school's responsibility. It does not include attachments or photographs.
• Deactivate school — suspends access for all families and educators. It cannot easily be undone from the panel.

Both actions ask for explicit confirmation before running.